We offer Standard Home Delivery (EUR€20 / Free on orders over EUR€500):
We will deliver your parcel within 3-5 business days, excluding customs processing times. During high season, delivery might take a little longer. Please note that [SITENAME] is not responsible for any additional time incurred while your parcel is held at Customs.
What's the status of my order? How do I track my order?
Once you have placed an order, you can check on its status at any time by visiting our Order Status page. Once an order has shipped, you will receive an e-mail that will contain your tracking information.
When will my order be shipped? When will it arrive?
If your order was placed between Monday and Thursday it will be shipped the same day or the day after. If your order was placed on Friday prior to 2:30PM CET, the order may be shipped the same day, if not it will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select.
NOTE: For consumer protection, all orders are subject for review. On rare occasions, this may cause a slight delay in processing your order.
How do I know that my order has been shipped?
When your order has been shipped, we will send you another e-mail with your tracking number and a link to where you can track it online.